Seamless Retail Experiences: Building an Effective Omnichannel Framework
In the rapidly evolving world of retail, the concept of omnichannel fulfillment has moved from a competitive advantage to a necessary standard. Omnichannel is more than just a buzzword; it’s a comprehensive approach that integrates all available channels to offer a seamless customer experience. Unlike multi-channel strategies, which operate channels in isolation, omnichannel unifies these […]
Frontline Program Management: The Key to Sustaining a Successful Labor Management Program
This is a joint blog post from Connors Group and Smart Access. When distribution operations look to address labor shortages, improve productivity, or reduce costs, they often turn to Labor Management Systems. A well designed and implemented Labor Management System can address those concerns. When the Labor Management System is effectively installed with multi variable […]
Redefining Returns: The New Age of Reverse Logistics
The surge in direct-to-consumer (DTC) e-commerce sales over the past seven years has been nothing short of phenomenal. Insider Intelligence highlights this growth, citing a jump from $36.08 billion in 2016 to a staggering $128.33 billion in 2021. Forecasts even predict this figure touching $212.90 billion by 2024’s end. Parallelly, B2B online sales are expected […]
Reducing Shrink: A Comprehensive Approach to Store Operations
Shrink is a complex issue that affects every aspect of the retail business. However, it is possible to achieve significant shrink reduction by taking a systematic approach to address all areas of store operations. In this blog post, we will explore Connors Group’s holistic identification and evaluation of shrink causals solution, which offers a comprehensive […]
Connors Group Introduces Innovative Shrink Management and Asset Protection Practice to Combat Rising Loss and Theft in Retail
[Pittsburgh, Pennsylvania, June 23, 2023] – Connors Group, a leading management consultancy specializing in workforce performance and productivity improvement, is proud to announce the launch of its new comprehensive Shrink Management and Loss Reduction practice and services. The new offering is designed to help businesses identify, evaluate, and effectively reduce shrinkage causes to safeguard their […]
Is Zuckerberg’s Mea Culpa a Harbinger for the Broader Economy and What Companies Should Do About It
After decades of growth, the tech industry, with brands like Meta, Twitter, and Amazon, seems to have finally reached a peak, with the other side of the mountain unfortunately in view.
