Navigating the Future of Retail: Key Trends from NRF 2024 

The National Retail Federation’s 2024 expo was a dynamic event that unveiled the future trajectory of the retail industry. This summary captures the essence of the most impactful discussions, technological advancements, and other retail trends from NRF 2024.  1. AI and Data – The Practical Shift:  This year’s NRF saw AI and data analytics stepping […]

Seamless Retail Experiences: Building an Effective Omnichannel Framework

In the rapidly evolving world of retail, the concept of omnichannel fulfillment has moved from a competitive advantage to a necessary standard. Omnichannel is more than just a buzzword; it’s a comprehensive approach that integrates all available channels to offer a seamless customer experience. Unlike multi-channel strategies, which operate channels in isolation, omnichannel unifies these […]

Redefining Returns: The New Age of Reverse Logistics

The surge in direct-to-consumer (DTC) e-commerce sales over the past seven years has been nothing short of phenomenal. Insider Intelligence highlights this growth, citing a jump from $36.08 billion in 2016 to a staggering $128.33 billion in 2021. Forecasts even predict this figure touching $212.90 billion by 2024’s end. Parallelly, B2B online sales are expected […]

Reducing Shrink: A Comprehensive Approach to Store Operations

Reduce shrinkage and known loss

Shrink is a complex issue that affects every aspect of the retail business. However, it is possible to achieve significant shrink reduction by taking a systematic approach to address all areas of store operations. In this blog post, we will explore Connors Group’s holistic identification and evaluation of shrink causals solution, which offers a comprehensive […]

Connors Group Introduces Innovative Shrink Management and Asset Protection Practice to Combat Rising Loss and Theft in Retail  

shrink management and loss reduction

[Pittsburgh, Pennsylvania, June 23, 2023] –  Connors Group, a leading management consultancy specializing in workforce performance and productivity improvement, is proud to announce the launch of its new comprehensive Shrink Management and Loss Reduction practice and services. The new offering is designed to help businesses identify, evaluate, and effectively reduce shrinkage causes to safeguard their […]

Retail Store Management 101

Retail Store Management 101

This past week several members of the Connors Group team attended UKG Aspire. The event hit record-breaking attendance, with 5,000 in-person attendees and another 2,000 tuning in online.

Conversion – The KPI for the New Retail World

The retail landscape is in constant flux. The KPIs companies most closely track should change to. Learn why understanding and addressing sales conversion is critical for performance improvement in the new retail reality.

The Labor Budgeting and Labor Standards Connection

Maintaining percent targets for sales and services requires balancing ever-evolving costs and tasks. Having a good labor standard model in place can help companies achieve better balance when unexpected changes occur. Find out in which scenarios labor models can make the biggest difference.