Operations Assessments

Connors Group’s tiered approach to assessing your operation will uncover solutions to drive improved efficiency, increased capacity and ultimately reduce costs for your warehouse or distribution center. Our team of supply chain experts can complete holistic, top-down assessments in approximately one week. We can build a custom and comprehensive roadmap for your facility or facilities in just a matter of weeks. 

Why Conduct an Operations Assessment?

  1. Operations Evolution: In today’s dynamic supply chain landscape, more than focusing on quality day-to-day execution is needed. Leaders must find new ways to evolve and improve to stay competitive.

  2. Holistic Understanding: Our approach uncovers gaps, not just symptoms, in your operation. People, processes and technologies must work harmoniously for operational excellence.

  3. Workforce Efficiency: Identify underused or misallocated workforce areas in the facility. Evaluate and align Labor Management systems for improved output and staff alignment in each area of your operation.

  4. Maximize Productivity: Discover efficiency opportunities that can evolve your processes, systems and design by challenging the status quo.

  5. Roadmap for Operational Excellence: Define short-, medium- and long-term initiatives for continuous improvement.

Sign-up now to take a self-diagnostic survey and receive a complementary score to help identify which assessment is best for you.  

Find the Assessment That Fits Your Needs


Discovery Assessment

Identifies the “low-hanging fruit”

Timing: ~1 week


  • Benchmarking of Facility vs. Industry Best Practices
  • Targeted Facility Leadership Interviews
  • Labor Management Program Assessment


Assessment Output:

  • Benchmark ROI estimate by enhancing Labor Management Program
  • Prioritized drill down areas for future improvements around the 3P’s


Recommended Next Steps:

  • “Just do It” Improvements
  • Recommended Labor Management Program enhancements including implementing or updates to engineered labor standards
  • Additional targeted assessment areas

Productivity Assessment

Focus on labor optimization

Timing: 2-3 weeks


  • Discovery Assessment +
  • Performance, Methods & Utilization Floor Observations


Assessment Output:

  • Method “Idea log” of all recommended improvements across the 3P’s
  • Analysis of operational downtime based on production sampling
  • Labor Productivity Index calculation including ROI and efficiency potential


Recommended Next Steps:

  • Recommended Labor Management Program enhancements
  • Draft Proposal for where/how Connors Group can support implementation

LM Health Check

Is your LM providing the right ROI?

Timing: 2-4 weeks


  • Discovery Assessment +
  • Engineered Labor Standard Validations
  • Labor Management System Validations
  • Performance Management & Accountability Program review
  • Performance Incentive Evaluations

Assessment Output:

  • Engineered Labor Standard accuracy review including system alignment
  • Estimated remaining improvement opportunity from the current LM program

Recommended Next Steps:

  • Recommended Labor Management Program enhancements including implementing or updates to engineered labor standards
  • Draft Proposal for where/how Connors Group can support required updates

End-to-End Assessment

Discover the building potential

Timing: 3+ weeks


  • Productivity Assessment +
  • Layout, Space & Storage Study 
  • Data Profiling & Slotting Analysis
  • Wage & Incentive Survey  
  • Forecasting, Staffing and Shift Structure Review
  • WMS Deep Dive Review 
  • Automation & Technology Evaluation

Assessment Output:

  • Opportunity review of all departments/areas analyzed
  • Implementation Roadmap (Short, Medium & Long Term)

Recommended Next Steps:

  • Recommended LM Program enhancements 
  • Capital investment prioritization 
  • Proposal for where/how Connors Group can support improvement implementations

The 3 P's

Connors Group focuses its assessment on the 3 P’s of an operation: the People, the Process and the Physical design layout. Connors Group will challenge the mantra of “this is how we’ve always done things.”

1. The People 

Maximizing labor efficiency in a facility is critical – the most expensive asset in an operation. Connors Group’s industry experts will assess your current labor management program by understanding any performance or utilization gaps, analyzing staffing and how volume and forecast information impact the ability to control and manage labor efficiently, and reviewing shifts and support structures that provide the framework for operational success.


2. The Process 

Connors Group will identify ways to maximize warehouse flow utilizing lean methodologies to streamline processes and the systems that support them. A key area of focus is the Warehouse Management System (WMS), which enables proper workflow, process controls, and efficient processes. Connors Group will highlight ways to eliminate waste while driving towards the best method in an operation. 


3. Physical Design & Layout 

Connors Group will evaluate your facility’s physical design, including the cube and space utilization, how things are stored, and the equipment used to move products through the facility. Connors Group will also highlight areas to introduce or enhance the adoption of technology and automation. Analyzing the physical design and layout is vital to maximizing the throughput and capacity of an operation.  

Score this Survey!

Complete the form and we will send you our self-diagnostic survey to help score your assessment needs and determine which approach is best for you.